Returns

Return Policy

Alphonse Unlimited accepts returns and exchanges made within 90 days of purchase. Merchandise purchased from AlphonseUnlimited.com may be returned by mail. Shipping and handling fees are not refundable. You will need to pay for return shipping, but Alphonse Unlimited  will ship any exchanged merchandise free of charge. All Alphonse Unlimited special occasion dresses are delivered with an attached dress tag. Please decide if you are completely satisfied with your dress before you remove this tag.

U.S. Returns

Exchange/Return by mail using the prepaid label for ease and convenience

Check one of the four boxes on the front of the invoice, Exchange; Refund; If this was a gift: Refund Me; or Refund the Giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Affix the prepaid return label provided. Drop your package in the U.S. mail. The cost of using the prepaid return label service is $6.99 and will be deducted from your refund. Refunds will be issued in the form of original payment.

Exchange/Return by mail on your own

If you prefer to return using the delivery service of your choice OR if a prepaid return label was not provided, please ship your return to the address below. (Prepaid labels only available for U.S. orders). Packages must be returned prepaid.

U.S. Returns Address

Alphonse Unlimited Returns Dept.
6799 South U.S Highway 1
Port Saint Lucie, FL 34952

Check one of the four boxes on the front Exchange; Refund; If this was a gift: Refund Me; or Refund the Giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Refunds will be issued in the form of original payment